A: Range PRO is an iPhone app that turns any RTSP IP camera into a professional target viewing system for shooting ranges. It includes AI-powered bullet hole detection and remote PTZ camera control.
Q: How much does it cost?
A: Range PRO costs $15 per year (just $1.25 per month). Try it free for 2 weeks with no credit card required. Compare this to proprietary shooting camera systems costing $2,000-$10,000+.
Q: Do I need to buy special cameras?
A: No! Range PRO works with any IP camera supporting RTSP streaming. Use affordable standard cameras from brands like SV3C, Hikvision, Dahua, Axis, and more. Cameras start at just $150. You can even use cameras you already own.
Q: Do I need internet access?
A: No! Range PRO works on your local network. As long as your iPhone and camera are on the same WiFi network, you don't need internet. This keeps your shooting data private and works even in remote locations.
Q: Can I use multiple cameras?
A: Yes! Add as many cameras as you want. Switch between them easily from the main screen. Perfect for multi-lane ranges or different shooting distances.
Technical Questions
Q: How accurate is the bullet hole detection?
A: The AI detection is currently 80% accurate in good conditions (proper lighting, high-contrast targets, stable camera). It shows confidence scores so you know how sure the AI is about each detection. We are intensively working on improvements to enhance accuracy even further.
Q: What's the video delay/latency?
A: Typically less than 2 seconds on a good WiFi network. Latency depends on your network speed and camera quality. Use 5GHz WiFi and position your router near the camera for best results.
Q: How do I find my camera's RTSP URL?
A: Check your camera's manual or web interface. For SV3C cameras, the format is: rtsp://username:password@camera_ip:554/stream1
A: Download the app and get 2 weeks (14 days) of full access to all features. No credit card required. No automatic billing. After the trial, subscribe for just $15/year to continue using the app.
Q: Can I get a refund?
A: Yes, within Apple's refund policies. Contact Apple Support through the App Store for refund requests.
Q: Is this free for shooting ranges?
A: Non-commercial shooting ranges, gun clubs, and training facilities can use Range PRO at no additional licensing cost. Simply set up cameras and provide QR codes to members. Commercial ranges should contact us for licensing options.
Troubleshooting
Q: Why can't I connect to my camera?
Most common issues:
Phone and camera not on same WiFi network
Incorrect RTSP URL format
Wrong username/password
Camera RTSP not enabled
Firewall blocking port 554
Test with VLC media player first to verify camera configuration.
Q: Why is the video laggy?
Common causes:
Weak WiFi signal
Too many devices on network
Camera too far from router
High camera resolution/bitrate
Solutions: Move closer to router, use 5GHz WiFi, reduce camera resolution to 720p, or use Ethernet cable for camera.
Q: Why isn't AI detecting my bullet holes?
For best detection:
Use high-contrast targets (white paper, dark holes)
Ensure good lighting
Use 1080p+ camera resolution
Frame target to fill most of view
Keep camera stable (no vibration)
Clean camera lens
Still Have Questions?
Contact our support team - we typically respond within 24-48 hours